Elevate your warm morning ritual with the luster of a stoneware ceramic mug from the renown artistic collection samy-d!
Hand-painted with food-safe colors, these mugs feature bold stripes and 14 karat gold decorations, adding refined luxury and magic to your intimate beverage moments. These mugs showcase samy-d’s dedication to quality, craftsmanship, and timeless design. They are perfect for those who appreciate a touch of soffistication in their everyday lives.
Mug with brown & banana colors stripes and gold stripes decoration
Stoneware, lead free colors, 14k. gold.
Food safe, not suitable for dishwasher or microwave.
• Studio Samy D. produces all the products in the studio in Tel Aviv by hand, therefore there may be changes in colors (there is a difference between reality and the picture and a difference in color between computer and computer), slight deviations in size, texture, color or changes in the fluidity that characterize Samy D.'s designs.
• You can cancel the deal by contacting the site's customer service by phone, WhatsApp or by email. The cancellation of the deal will be valid only after receiving an email from Studio Samy D. confirming the request to cancel the deal. In case the cancellation is approved - the product must be returned to the studio where all the costs involved in returning the product will be applied to the customer. The return of the product will be done in its original packaging, together with the original invoice, and up to 30 days from the date of purchase of the product. Returning the product will only be done at the Samy D. studio in Tel Aviv and in advance coordination with the Samy D. team, if the purchase was made with a credit card, the credit will be made to the credit card on which the transaction was made less 6% of the amount of the original transaction and less the shipping fee.
• The cancellation fee for a purchase that has been made and has not yet left the Samy D. Studio for delivery is 6% of the amount of the original transaction.
• In the event of cancellation of the transaction, Samy D. will refund the customer the amount of the transaction minus 6% of the amount of the original transaction and less shipping fees.
• If the transaction is canceled after the customer has already received the product, the customer will be obliged to return the product back to Studio Samy D. in Tel Aviv by prior arrangement, this is in addition to the cancellation fee.
The transaction cancellation policy detailed above will only apply to products purchased on the website. The site will not handle the return of products purchased through another source.
• Samy D. will take care of delivering the product to the customer to the address typed by him when making the purchase on the sales site, within 7 business days if the delivery is in Israel and up to 30 business days if the delivery is to foreign country.
• Samy D. will not be responsible for any delay and/or delay in delivery and/or non-delivery, caused by force majeure and/or events beyond its control.
• The delivery of the product will be made to the address provided by the customer at the time of purchase, or the customer may pick up the product independently from Studio Samy D. by prior arrangement only.
The product price does not include the shipping cost.
customer service
• For any question or inquiry regarding the product, you can contact the Samy D. service representatives during business hours by calling
(+972) 0547509506.
Hours of operation: Sundays - Thursdays from 10:00 a.m. to 5:00 p.m.(GMT+2)
• The warranty for the product covers essential defects in the body of the product and/or its operation which were caused by the studio.
Studio Samy D performs a strict quality check on each and every product that leaves the studio, in addition there is documentation of all the products that leave the studio door to the customer's home.
• The warranty for the product is given for a period of 30 days from the date of purchase
• During the warranty period, the company will provide warranty, in case of defects in the body of the product or actions caused by the studio.
• The warranty is only valid for a customer who holds an original proof of purchase and only if the purchase was made through the Samy D. sales website store. Samy D. reserves the right to require the customer to prove that he is the original purchaser of the product.
• The sole remedy for any defective product covered under the warranty is limited to repair or replacement of the defective product. The total liability of the studio in relation to any defective product will in no case exceed the purchase price of the defective product.
• Samy D. Studio's warranty will not apply in cases where the defect in the product was caused by incorrect operation: in case the product fell from a height, from the contact of the ceramic product with an open fire, incorrect use of the item, incorrect washing in the sink and blows from the sink body.
• The studio will not be responsible for any direct or indirect damage resulting from incorrect use of the product, including any accidental, special, indirect or consequential damage - insofar as the law allows it. The customer bears the responsibility and all risks and liabilities for loss, damage and damage to his body and/or his property and/or the property and/or to the bodies of third parties, arising from the use and/or non-use of the product, except in cases where it is determined that said damage was caused due to the sole negligence of the studio.
